Support // Remote Help
Secure remote support, when you need it.
ARINO uses Splashtop SOS for supported remote sessions. Only start a session when you are working directly with ARINO Tech.
REMOTE HELPARINO // SYSTEM LAYERHow it works
One-time access. You stay in control.
Open Splashtop SOS, give the session code to the ARINO technician you are speaking with and keep the application visible while support is underway.
1. DownloadOpen the official Splashtop SOS client using the button above.
2. RunLaunch the small support application on the affected computer.
3. Share codeProvide the session code only to the ARINO technician you are already dealing with.
4. End sessionClose the support tool when the work is complete.