Privacy Policy

Last updated: 19 September 2026

ARINO TECH LTD is committed to protecting your privacy and handling personal information responsibly. This policy explains what information we may collect through this website and how we use it.

Who we are

ARINO TECH LTD is a UK business providing IT support, cyber security, networking, CCTV, hosting and related technical services. Company number: SC862321.

Information we may collect

• Name
• Email address
• Telephone number
• Organisation or company name
• Any details you include in an enquiry or support request
• Basic technical information needed for site functionality, such as cookie preferences

How we use your information

• To respond to enquiries and support requests
• To discuss services you have asked about
• To deliver services where we have an agreement with you
• To maintain website functionality and security
• To meet legal, regulatory or contractual obligations where required

Lawful basis

We generally process personal data because it is necessary for legitimate business interests, to respond to your request, to take steps before entering into a contract, or because we have a legal obligation to do so.

How information is stored

Website enquiries may be delivered to our business email accounts. We take reasonable steps to protect business data and limit access to those who need it for legitimate purposes.

Sharing your information

We do not sell your personal data. We may share information with trusted service providers where necessary for website hosting, email, support delivery or legal compliance.

Contact-form security and spam prevention

We use Cloudflare Turnstile to help distinguish genuine contact-form enquiries from automated spam. When the security check runs, Cloudflare processes technical information such as your IP address, browser user-agent and other browser or connection signals for bot detection. See Cloudflare’s Turnstile Privacy Addendum for further information. Our hosting server also uses connection-based submission counters to limit repeated form requests.

Retention

We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including business, legal, accounting or security requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your personal data; restrict or object to certain processing; and receive data you provided in a portable format. Where we rely on consent, you can withdraw it at any time. These rights can be subject to legal exemptions.

How to complain

If you have concerns about how we use your personal information, please contact us first at support@arinotech.co.uk. If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection supervisory authority.

Contact

For privacy-related enquiries, contact support@arinotech.co.uk.